Francisco Ordaz is the owner of Ordaz General Marble & Granite, Inc., a company that has a showroom in Concord, CA and a manufacturing facility/will call location in Antioch, CA. Known for its custom installations for new construction contractors, home remodelers and homeowners, Ordaz has built a company that is renowned for using quality materials to create beautiful kitchens, bathrooms and more. For wall surrounds, shower pans, bath tubs, spa systems, vanity tops and kitchens in cultured marble, Ordaz General Marble & Granite gets rave reviews from clients throughout the Bay Area. It all began when Francisco Ordaz began working for several marble and granite companies in the Bay Area.
After learning the business firsthand, Ordaz landed a job at Bishop Industries, marble, onyx and granite manufacturing company located in Manteca, CA. By working hard and showing a passion for this industry, Ordaz was able to move up within the company. He went from being a set up person to being a foreman in 1990 at the warehouse for Bishop Industries about three years later. In this capacity, he was supervising 30 people and overseeing the production at this busy company.
During this time, Fernando began to realize that he would be successful by starting his own company. The seed was planted at that point, and after careful planning and strategizing his next move, Ordaz founded his company in 1993, after working for another company as an installer and later a troubleshooter. When the economy started to slump during this period, Francisco saw the work disappear that eventually led him to the unemployment office, although he wasn’t there long.
“When I was standing in this long line at the unemployment office, I told myself—I’m going to open my own shop. So, I found a marble business (Modern Marble) that was closing in Concord and we took over their building. We were in the middle of a recession, but slowly we built it up to be a good business. At the beginning, we were doing less than $5,000 every month, but it started to improve and pretty soon it got better. Last year, we did $2 million in sales, so we’ve obviously come a long way.”
Today, Ordaz General Marble & Granite, Inc. is a 22-year-old family-owned and operated business that serves the Contra Costa Tri-County Area. Ordaz never thought he would own a company, let alone one that is an industry leader and a household name in cultured marble and onyx in northern California.
In 2003, Ordaz purchased the company’s 31,000 square foot manufacturing facility in Antioch, CA. “All of the fabrication takes place in Antioch and customers come here to pick up the products at our will call,” Francisco said. “We also have a small show room there too, so that people can see and feel the products.”
Francisco is a hands-on owner and that’s why he meets with customers and handles many aspects of sales. “I enjoy showing people our marble granite and onyx products and advise them on their kitchens and bathrooms,” he said. “When they see the finished product, they get excited and I also get excited!”
It is truly a family business at Ordaz General Marble & Granite. Xavier, Francisco’s son runs the company’s production and supervises every aspect of manufacturing when his father isn’t there.
One of the unique aspects of Ordaz General Marble & Granite is that the company makes its own custom products that can only be sold by Ordaz. “It’s called Martex and we have a trademark on it,” Francisco said. “After three years of development, we took it to market in 2013. We use some patented techniques of veining the product and people love it, because it has the natural look of stone without the maintenance that real stone requires. It doesn’t need to be sealed and that’s a real advantage. People want the look of natural stone and now they can get it with Martex. We have several techniques that we use to make the Martex and now we have at least 10 different styles and colors to offer.”
The future looks bright for Francisco Ordaz, his 12 employees and his company, because they’re making a product their customers want and they’re focusing on customer service and quality—the two main reasons why Ordaz General Marble & Granite is solid!